EidaraHealthHow we handleyour clinic's data.
Stated plainly, not aspirationally — this page updates the day our compliance posture changes, not before.
Four things we hold ourselves to
Plain statements about storage, sharing and compliance — each one true today.
Where your data lives
Patient documents (X-rays, reports, prescriptions) are stored in Cloudflare R2, not on exposed public storage.
We do not sell patient data
Your clinic's and patients' data is never sold, shared with advertisers, or used to train models for other customers. It exists to run your clinic — nothing else.
Compliance posture
We align our data handling to the DPDP Act, 2023. Where a certification is in progress rather than held, we say so plainly here and update this page the day it changes.
What we haven't earned yet
We don't display certification badges we don't hold. If a compliance claim isn't true today, it isn't on this page today.
What we do — and what we never do
- Store clinic and patient records in India, in Mumbai
- Keep patient documents in Cloudflare R2 — not on exposed public storage
- Use your data only to run your clinic
- Align our data handling with the DPDP Act, 2023
- Have the voice agent we're building say it's an AI at the start of every call
- Sell patient data
- Share it with advertisers
- Use it to train models for other customers
- Show certification badges we don't hold
- Claim a compliance status before it's true
Questions about security & compliance
Clinic and patient records are stored in India, in Mumbai. Documents like X-rays, reports and prescriptions are kept in Cloudflare R2, not on exposed public storage.
A question about a specific data type?
Ask us directly. You'll get an answer from the founding team, not a generic policy page.
Questions before you commit to a demo?
Book a 20-minute demo — we'll show you where your revenue is slipping, and what Eidara would surface first.
- A 20-minute call, at a time that suits you
- Walked through on your clinic's own numbers
- We reply on WhatsApp — no sales queue